Common Questions we are asked…
What if I need help placing an order?
We offer help with ordering in every aspect via email and/or phone call.
I’d like to place an international order. Do I pay customs fees to FIN Jewelry or to Fedex?
All orders domestic and international will include insured, shipping and handling.
I have my own diamond but I’d like to purchase one of your settings. Can you set my diamond into a FIN Jewelry ring?
Yes, but must call or email for more details.
How can I make sure the diamonds I receive are actually the diamonds I ordered?
All of our Diamond Jewelry will be shipped with an independent G.I.A. or a A.G.S. lab report.
This report can be examined by a qualified gemologist and compared against the characteristics of your diamond.
Will my personal information be shared with a third party?
No. For more detailed information please check our Privacy Policy on our website.
I’d like to place an international order. Do I pay customs fees to FIN Jewelry or Fedex?
You pay customs to Fedex.
Can I ship to an address that is different from my billing address?
Yes. For more information please check our Shipping Policy on our website.